Scheduled trips, not idling
We schedule the trip, we don't idle a truck in the neighborhood waiting for a call. On the work itself, we won't patch a torsion spring system that's seized past the point of safe adjustment just to save you money today - with houses here built around 1987, a lot of that original hardware is 35+ years old, and sometimes the honest answer is a full spring and drum replacement rather than a tune-up.
